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PRIVACY POLICY

How we collect, use, and protect your data on TM Auction.

Last Updated: May 2nd, 2025

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and safeguard your information when you browse our website, participate in auctions, or purchase vehicles on TM Auction.

Data Protection Secure Storage Privacy First

Information We Collect

  • Personal and contact details
  • Account and login credentials
  • Payment and billing information
  • Device, browser, and usage data
  • Preferences, search history, and activity logs
  • Support inquiries and communication records

How We Use Data

  • Provide, process, and improve our services
  • Securely complete transactions and financing applications
  • Send order updates, tracking details, and important notifications
  • Personalize your browsing and buying experience
  • Analyze website usage to enhance performance
  • Ensure platform security and regulatory compliance

Information Sharing

  • Trusted service providers (e.g., payment processors, shippers)
  • Business partners involved in vehicle handling
  • Law enforcement or regulators when legally required
  • With your explicit consent
  • During business transfers or acquisitions
  • Analytics services that help us understand usage trends

Data Security Measures

We implement strict security practices to safeguard your personal information at all times.

Encryption
All sensitive data is encrypted during transmission and securely stored using industry-standard protocols.
Access Control
Restricted access ensures that only authorized personnel can view or process your information.
Data Privacy
We practice data minimization and conduct periodic privacy assessments to protect your information.
Compliance
We aim to handle personal data in accordance with the UK GDPR and the Data Protection Act 2018.

Your Privacy Rights

Subject to the UK GDPR and applicable exemptions, you may have the following rights regarding your personal data:

You may also have the right to complain to the UK Information Commissioner’s Office (ICO).

Access
Request a copy of the personal data we hold about you.
Rectification
Update or correct your personal information at any time.
Erasure
Request deletion of your personal data, subject to legal requirements.
Data Portability
Transfer your information to another service provider.
Cookies Policy

We use cookies to improve website functionality and personalize your experience when browsing vehicles. Cookie preferences can be managed through your browser settings.

Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from minors.

Policy Updates

This policy may be updated periodically. Significant changes will be communicated through our website or direct notification.

Privacy Questions?

Contact our support team Mon–Sat 09:00–18:00.